Unused portions of cancelled subscriptions (prorated)
Incorrectly processed payments
Failed transactions due to technical issues
2. Refund Procedure
Submit refund requests to support email-shivaaymining@gmail.com within 30 days
Provide transaction ID, date, and reason for refund.
Our team will review and process the refund within 5–7 working days. If the refund is approved, the amount will be credited to the customer's bank account within 4 working days.
3.Refund Amounts
Full refunds for duplicate/overpayments
Prorated refunds for cancelled subscriptions
Adjusted refunds for incorrectly processed payments
4. Non-Refundable Payments
Customized services or consulting fees
Transaction fees (unless error on our part)
Payments older than 30 days
5. Cancellation and Refund
Cancel subscriptions before renewal date to avoid charges.
Refunds for unused portions will be processed after cancellation.